Operations Support Specialist (Canada West) (Ottawa)

Operations Support Specialist (Canada West) (Ottawa)

11 Nov
|
The Boyd Group
|
Ottawa

11 Nov

The Boyd Group

Ottawa

Company: Boyd Autobody Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At Boyd Autobody & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.Ready to grow with a team that's built for your success?Benefits That Drive Your SuccessCompetitive PayMedicalPrescription DrugDental & Vision, effective after 1 month of employmentRRSP with company matchAnnual Paid Vacation Time OffCareer Growth OpportunitiesOngoing TrainingA Professional Atmosphere, Great Working Conditions with Dynamic LeadershipVoluntary Daily Pay option availableJob Description:At Boyd Autobody & Glass, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide growth opportunities, an excellent benefits plan, RRSP matching, and competitive compensation.Job SummaryThe Operations Support Specialist leads the Central file closing department, ensuring all Canadian files are accurate, meet documentation requirements, and comply with Insurance Partner policies.Key Job ResponsibilitiesStore Support: Store support virtual/email communication, Invoices corrections, Flat Rate flagged labor corrections, Payroll/Petty Cash Support, Posting all missed payment notifications from Accounting to ensure RO's reflect accurate information.Investigating all payment inquiries for accounting.Posting invoice corrections/ missed invoices,



Entegral Certifications being kept up to date for BC, Month end support, very intense time.Assisting in AR collections over 60 days.AP Unposted Tracker support.Monthly Shop AR Adjustments.Special Projects: Quarterly reconciliations: A/R - Parts credits.Audit Support (Internal & External).Assist CIP Team as required.Key Metric Audits.Daily File Closing: Daily file review & closing, Communication with Shops, File auditing for documentation and revenue recognition compliance, Maintain File closing tracker.Minimum Education and/or Experience Required for the JobPost-secondary education or equivalent A minimum of 4 years previous experience in a collision repair setting or a similar roleRequired Knowledge, Skills, & AbilitiesExcellent verbal and written communication.Excellent organizational skills and ability to multi-task and shift priorities.Skilled at developing and delivering training content and leading large workshops.Interpersonal skills necessary to interact effectively with a variety of individuals, including internal and external partners.Experience influencing others, including senior leaders.Ability to interpret and analyze data and make recommendations based on findings.Proficient in time management skills.Required to take task oriented initiative.Detail oriented with strong technical, analytical and problem-solving skills.Other RequirementsTravel,



physical requirements, etc.Travel when necessaryRequired to be in office 2-3 Days a week#BASJ Compensation DetailsHourly: $24.00 - $28.85 per hour Compensation is commensurate with skill, education and experience.Your Success is Our PriorityWe believe in investing in our people. From day one, you'll join a professional atmosphere with outstanding working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.Boyd Autobody & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. At The Boyd Group, we put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.

📌 Operations Support Specialist (Canada West) (Ottawa)
🏢 The Boyd Group
📍 Ottawa

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