About TPLToronto Public Library (TPL) is North America's busiest public library system. TPL employs approximately 2,400 staff who provide high quality library services to the people of Toronto across 100 locations.Posting TypeRelatively Equal Process – Article 16.03Specific Position InformationThe successful applicant will be required to provide a current Vulnerable Sector Police Reference Check.Hours per week and Schedule of Work (Hours and Schedule of work are subject to change in accordance with Article 19)35 hours per week. Evenings and Saturdays required. Plus seven [7] variable hours.Expected end dateFor approximately 6 months.Starting Salary$50.98/hourStarting Salary reflects Step 1 for Wage RateJOB SUMMARYTo provide direct and indirect customer service and special service planning and expertise. To coordinatethe delivery of a targeted service.DUTIESUnder the general direction of the designated supervisor, the position is responsible for:Leadership Functionsproviding expert information in the planning process related to specific area of expertisedeveloping service plans related to specific area of expertisedeveloping standards and performance measuresdeveloping evaluation methodologies and evaluating performance and outputsleading or participating in project teams and committeesdeveloping and implementing training programs related to area of expertiseestablishing and maintaining contacts in the community related to area of expertisemaintaining and disseminating awareness of current research and developmentsmaintaining liaison with and supporting branch and department staffService Functionsproviding information servicesparticipating in the development of information tools at the system level planning, conducting andevaluating individual programs and events participating in system collection development relatedto the specific area of expertise performing various duties at the branch and area level such ascollection development and community outreachQUALIFICATIONSGraduate degree in Library or Information Science from an accredited institution or equivalent educationMinimum of three(3) professional years public library experience, including a minimum of two (2) years in thearea of expertiseUnderstanding and appreciation of the philosophy of public service to all, in accordance with human rights legislation and the principles of equity and access in the delivery of library serviceProfessional skills, including in-depth knowledge of special service areaProven ability to lead and to supervise staffExcellent interpersonal, communication and planning skillsDemonstrated sound judgement, problem-solving, and consultative skillsThe Toronto Public Library does not ask for a credit card, banking information, or social insurance number during the recruitment process. Do not respond to emails or requests for information about jobs at TPL that are not sent from an @tpl.Ca address.ACCOMMODATIONWe are committed to providing barrier‐free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).



Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.APPLICATION PROCESSToronto Public Library (TPL) invites applications from all qualified individuals. The Library is committed to equal opportunity, diversity in the workplace, equity and reconciliation, and welcomes applications from Indigenous people, Black and racialized groups, people with disabilities, 2SLGBTQ+ people and women. All applicants must be legally entitled to work in Canada. Toronto Public Library (TPL) will be using email to communicate with you for all job competitions.It is your responsibility to include an updated email address that is checked daily. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.Should it be determined that any background information provided be misleading, inaccurate or incorrect, Toronto Public Library (TPL) reserves the right to discontinue with the consideration of your application. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

📌 Services Specialist (Toronto)
🏢 Toronto Public Library
📍 Toronto