We are currently seeking an Assistant Resident Manager to live and work at one of our properties. This position would require you to live on-site and work four weekdays each week, every second weekend and on-call some evenings. This offer is for an existing vacant position within the organization.What we offer to employees:Salary + apartment suite includedSigning bonusEmployer paid benefitsQuarterly bonuses based on property performanceAnnual bonuses based on personal performanceOngoing training programsAwards for years of serviceOpportunity for career developmentInclusive and diverse work environmentAnnual holiday parties & summer BBQsCustomer Service:Greet and interact with residents in a friendly and professional mannerPromote a welcoming atmosphereDemonstrate excellent customer service and a "can-do" attitudeAttend to resident concerns and service requests within 24 hoursFollow up with residents to ensure a high level of customer satisfactionHandle office administrative tasks, such as processing online applications, creating notices, managing lease renewals, and other duties related to support daily operationsOrganize, promote and execute resident events (i.E. holiday parties & summer barbeques)General Cleaning:Maintain cleanliness of all common areas including foyers, amenity rooms, underground parking garage, locker rooms, patios, and rooftopsKnowledge and protected handling of cleaning chemicalsPerform thorough cleaning of vacant units, including appliances, floors, walls, windows, kitchens, washrooms, and balconies, ensuring they are move-in readyDust fire hose cabinets,



bells and elevator tracks to minimize excess debrisMonitor and clean of garbage chutes, garbage and recycling roomsCollection of garbage and recycling bins in coordination with the city waste scheduleKnowledge and understanding of the safe handling of cleaning materials (WHMIS)Conduct yard maintenance, including picking up loose garbage around the exterior of the property, removing snow and ice, salting entrances, walkways, and rooftop accessProperty Maintenance:Assist residents how to complete maintenance requests through the proper channelsDaily walkthroughs of each floor, stairwell, and common areas fixing minor deficienciesReport serious deficiencies related to curb appeal or safety hazards to the direct supervisor for further actionAssist the supervisor in HVAC monitoring, troubleshooting minor electrical, plumbing, boiler & chiller maintenanceAssist the supervisor with scheduling and overseeing repair activities of tradesmen and contractors as requiredFire Safety:Knowledge of fire and life safety response systems (fire alarms and detection systems)Assist in emergency proceduresQualificationsStrong customer service skillsPrevious or similar property management experience (an asset)Display a professional/presentable appearanceBasic computer and keyboarding skillsAbility to perform general cleaning duties, and minor maintenance repairsMust be able to lift up to 50lbs, items could include garbage bins, furniture, appliances or while performing snow removal duties, sometimes for extended periods of timeGood written and verbal communication skillsFluent in English and French#QC

📌 Assistant Resident Manager (Sherbrooke)
🏢 Realstar-4
📍 Sherbrooke