Apply deep Salesforce DevOps expertise as a Technical Account Manager for Copado Agentia, supporting Success customers through technical guidance and platform adoption.
This technical, strategic advisor partners with customer engineering and release management teams. You will optimize Metadata and Source Format Pipelines, establish DevOps and AI best practices, and solve deployment challenges. The position owns account lifecycles, success plans, and measurable delivery outcomes.
Key Responsibilities: Serve as primary technical contact for Signature Success and Success+ customers
Conduct platform health checks across pipelines, branching, deployments, and metadata
Guide commit, promote, deploy, conflict resolution, and environment management
Optimize pipeline architecture, release governance, and branching strategies
Deliver workshops, documentation, and enablement for customer teams
Requirements: Expertise designing and scaling Salesforce DevOps CI/CD pipelines
Proficiency with SFDX, Salesforce CLI, and metadata API concepts
Hands-on Copado Agentia operations and deployment task configuration experience
Understanding of Git branching, conflicts, and repository management
Robust customer-facing communication and strategic account management skills
Bring Salesforce DevOps, Copado Agentia, and customer advisory expertise to advance AI-enabled release delivery and platform adoption.