Posting Start Date: 11/3/26Join CPKC, North America's first transnational railroad connecting U.S., Canada and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you're not just building a career-you're part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.PURPOSE OF THE POSITION:As a Crew Dispatcher you will communicate with Train & Engine (T&E) employees to appropriate assignments while ensuring the timely and cost-effective deployment of crews to meet operational requirements.POSITION ACCOUNTABILITIES:Interpret and apply the applicable provisions of the T&E collective agreementsEnter data into the various computer applications such as, but not limited to, Crew Management Application (CMA), Nexus, Auto Crew Caller and Microsoft OfficeMake business decisions based on priorities established by the Operations Centre (OC)Answer any inquiries from employeesMaintain Crew Management Application recordsMonitor T&E maximum hour clock and mandatory time on duty and rest rulesBe accountable for the proficient handling of other related tasks as requiredPOSITION REQUIREMENTS:High school diploma or general equivalencyPrevious dispatcher or call center experience would be considered an assetAbility to work with minimum supervision and can make decision under stressful situationsStrong written and verbal communication/comprehensionDesire to work in a challenging environmentAbility to work in a team environmentBilingual (French and English) considered an assetThis position is staffed 24 hours per day, 7 days a week, therefore shift work and weekend work are requiredAbility to be flexible with changing work schedulesWHAT CPKC HAS TO OFFER:Flexible and competitive benefits packageCompetitive company pension and/or retirement plansEmployee share purchase planAnnual fitness subsidyPart-time studies programPRE-EMPLOYMENT REQUIREMENTS:Background Investigation:Criminal history checkEducation verificationCULTURE OF INCLUSION:For our U.S. applicants, CPKC is an equal chance/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provide, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).Department: Network OperationsJob Type: Full-TimePosition Type: UnionLocation: Calgary, AlbertaCountry: Canada% of Travel: 0-10%# of Positions: 10Compensation Rate: $34.15Job Available to: Internal & External

📌 Crew Dispatcher (Calgary)
🏢 CPKC
📍 Calgary