Build DTMF and conversational IVR systems with TD in Toronto, using Java, Cisco CVP, and client backend integrations. This primarily on-site role supports enterprise transformation.

As a Senior IVR Developer, you will develop and support assisted service channels for TD’s large transformational program. Your work includes Cisco Call Studio, Cisco CVP VXML Server, Java, REST APIs, and UCCE or ICM integration. You will collaborate with design, business, and technology partners while supporting development, testing, maintenance, and production deployments.

Key Responsibilities:

- Develop and support DTMF and conversational IVR bots
- Perform unit and component testing aligned with business needs
- Provide estimates for projects and technology initiatives




- Identify application integrity and cross-release issues
- Maintain quality code and support post-production deployments

Requirements:

- Undergraduate degree or technical certificate
- Four-plus years developing DTMF IVR applications in CVP
- Java experience with REST APIs and XML web services
- Knowledge of UCCE or ICM integration
- Solid communication and independent problem-solving skills

Bring senior IVR development, Java, Cisco CVP, and production support expertise to TD’s Toronto technology team.

📌 Senior IVR Developer Toronto
🏢 TD Bank Group
📍 Toronto