11 Nov
|
Birecruit
|
Toronto
Beauty Incubator Recruitment is working with a leading name in aesthetic medicine, known for natural, refined results and gold-standard patient care. The clinic is growing and looking for a highly organized, polished, and client-focused Patient Coordinator to join their team.As the first point of contact for their patients, youll play a pivotal part in their surgical journey, guiding them from initial inquiry through consultation, scheduling, and post-op care. Youll be the calm, confident liaison who ensures every patient feels cared for, understood, and supported.Your Role at a Glance:Client Experience & Front Office SupportAct as the first point of contact for patients in person, over the phone, and via emailHandle all inquiries with professionalism, warmth, and discretionManage consultation scheduling and provider calendars efficientlyTrack and nurture patient leads to drive bookingsMaintain accurate patient records in our EMR/CRM systemsCollaborate closely with clinical and aesthetics teams to ensure seamless careOversee the full surgical scheduling process from initial consultation to OR dayCoordinate pre-op appointments,
lab work, consents, and clearancesEnsure patients are fully informed with detailed pre- and post-op instructionsCommunicate regularly with patients throughout their surgical preparation and recoveryLiaise with hospitals, anesthesiologists, and surgical centers to manage logisticsMonitor and optimize surgical calendars and waitlistsAbout You:You come with 3+ years of experience in surgical coordination or clinic administration (experience in plastic surgery, dermatology or medical aesthetics is a strong asset)A minimum of 2 years of proven sales experience required.Exceptional communication and interpersonal skillsTech-savvy: comfortable with EMRs, scheduling tools, Microsoft Office, and CRM systemsDetail-oriented with robust organizational and time-management skillsProfessional, emotionally intelligent, and calm under pressureApproachable, polished, and genuinely patient-centeredCompensation:Hourly RateOn-site parkingPaid time offJob Type: Full-time
📌 Patient Coordinator (Toronto)
🏢 Birecruit
📍 Toronto