Join ATB as a Service Advisor in Calgary, where your role directly impacts clients' banking experiences through exceptional service and support. This position focuses on inbound calls and client engagement.As a Service Advisor in ATB's Client Care Contact Centre, you will utilize your customer service skills to assist Albertans with banking inquiries. Your responsibilities include providing solutions for everyday banking needs while demonstrating empathy and flexibility. Engage in enriching conversations, ensuring a high degree of professionalism and care in every interaction.Key Responsibilities:Handle inbound customer calls promptly and professionallyProvide expert advice on banking and credit productsAdapt to varying client needs and resolve issues effectivelyFoster caring conversations to build robust client relationshipsDeliver exceptional service, exceeding client expectationsRequirements:1-2 years of successful customer service experienceBasic understanding of Canadian banking productsStrong verbal and written communication skillsEffective problem-solving and technical aptitudeAbility to thrive under pressure and adapt to challengesMake a meaningful impact on clients' financial journeys as a Service Advisor at ATB.

📌 Service Advisor - Client Care Centre (Calgary)
🏢 ATB Financial
📍 Calgary