Customer Experience Manager In Gaming (Edmonton)

Customer Experience Manager In Gaming (Edmonton)

11 Nov
|
Digital Outsource Services
|
Edmonton

11 Nov

Digital Outsource Services

Edmonton

Shape exceptional customer interactions at DigiOutsource as a Customer Relationship Manager. Focus on high-value accounts and deliver unparalleled experiences in the online gaming landscape.DigiOutsource, part of the Super Group family, is looking for a Customer Relationship Manager dedicated to fostering relationships with High Value Customers. Your role will involve analyzing customer sources of wealth and ensuring experiences adhere to responsible gambling standards.



Strong organizational skills and detail-oriented communication are key components for success in this innovative setting.Key Responsibilities:Oversee and engage with key HVC accounts regularlyAnalyze and report on customer account standings post-evaluationCreate and implement tailored offers for individual customersExecute responsible gambling initiatives and care standardsEngage with customers through various contact mediumsRequirements:Excellent written and verbal communication abilitiesCollaborative spirit for cross-functional teamworkExperience in CRM systems and customer supportKnowledge of the gaming industry, regulations, and player behaviorProven track record in customer relations and retentionUtilize your expertise to enhance customer satisfaction and build long-lasting relationships at DigiOutsource.

📌 Customer Experience Manager In Gaming (Edmonton)
🏢 Digital Outsource Services
📍 Edmonton

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