Client Support Worker (CSW) SCS - Part-TimeClinical Operations Part Time Edmonton, AB, CASalary Range: CA$20.16 To CA$27.02 HourlyAboutRadius Community Health & Healing (formerly Boyle McCauley HealthCentre)Radius Community Health & Healing providesinterdisciplinary, comprehensive, and person-centered primary health care forvulnerable Edmontonians with complex needs. Through primary care and healthpromotion, Radius improves the quality of life of individuals who face multiplebarriers to accessing health services.Within Radius, the SCS (Supervised ConsumptionService) is part of a range of evidence-based services that support prevention,harm reduction and treatment for Albertans living with substance misuse. SCSprovides a place where people can use substances in a monitored, hygienicenvironment to reduce harm from substance use while offering wrap-aroundservices such as counselling, social work and referrals to housing andtreatment and works collaboratively with the rest of Radius to provideindividualized services to meet service user's needs.Job DescriptionThe Client Support Worker (CSW) role provides essential supports within both the Radius clinic and the SCS. The CSW will provide coverage in a variety of roles throughout our building, and in all cases will be our first point of contact for clients as they access Radius services.The Client Support Worker works at the front-line, establishing relationships and rapport with clients. Within the clinic space, CSWs will be responsible for monitoring and supervising common client space, screening and triaging clients for entry into our facility, and working with the clinic teams and care providers.Within the SCS, the CSW will provide direct client care to program participants accessing the consumption site. Emphasis will be placed on forming relationships with clients, establishing rapport, supervising and monitoring substance use, and assisting and treating potential signs of overdose as clinically indicated. CSWs will also facilitate the connection of clients between the SCS and all programs at Radius, with the goal of allowing the client to move along the spectrum of care towards recovery.Position:



0.6FTE 3:30pm-8:30pm Monday to Thursday and 8:30am-1:00pm every second Saturday.Key ResponsibilitiesBuild relationships with service usersProvide referrals to support servicesProvide education and counseling on safer drug use, harm reduction, and sexual healthProvide overdose prevention education, and Naloxone training for take home Naloxone kitsAssist with overdose emergencies under the direction of a nurse, and following their directionAssist the nurse with monitoring of service users, and bring medical concerns to their attentionQualificationsMandatory vulnerable sector check and suitable criminal record checkKnowledge and operation of Microsoft Outlook, Word and ExcelAble to balance numerous demands and conflicting priorities, strong problem-solving skillsKnowledge and experience working with both diverse and vulnerable populationsWorking with a multidisciplinary teamKnowledge of trauma informed care and social determinants of healthA kind, non-judgmental approach to working with service users and ability to work within a harm reduction model of careAbility to demonstrate patience and understanding for those with addictions and behavioral disordersPreferred Qualifications:Experience applicable to the position (social work, psychology, sociology, addictions counseling, criminal justice, ext.)Mental health, addictions, emergency and/or harm reduction experienceNon-Violent Crisis Intervention trainingMental Health First Aid and Applied Suicide Intervention TrainingKnowledge of problems encountered by Indigenous people in using health care servicesKnowledge and experience surrounding homelessnessKnowledge of social support services available in Edmonton and surrounding areasAbility to lift up to 20kg may be requiredSkills and CompetenciesAble to balance numerous demands and conflicting priorities, strong problem-solving skillsBe able to work both co-operatively within a multidisciplinary team,



and also independently in a self-directed and accountable mannerAbility to demonstrate patience and understanding for those with addictions and behavioral disordersExcellent written and verbal communication skillsHas a positive understanding of trauma-informed care, and must be able to operate within a harm reduction model of careAt Radius, we're committed to enhancing our employees' well-being with a comprehensive benefits package designed to support both personal and professional growth. Radius offers:Employee Assistance Plan (EAP): All employees have access to confidential counseling and access to a wide range of resources for personal and professional challenges. Our EAP is here to support your overall well-being.Benefits available to all permanent, full-time employees after a defined waiting period:Comprehensive medical, dental and vision benefits: Premiums are fully covered by RadiusLong-Term Disability, Life Insurance, Accidental Death and Dismemberment, and Critical Illness Coverage: Mandatory enrollment, employees are responsible to pay premiums.Lifestyle Spending Account: Wide variety of options available to spend an annual allowanceGroup Retirement Savings PlanEqual Opportunity EmployerRadius Community Health and Healing is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment where all employees are respected and valued. We do not discriminate on the basis of race, color, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, marital status, veteran status, or any other characteristic protected by applicable law. We encourage individuals from all backgrounds to apply and join our team, and we are committed to providing equal opportunities for all qualified applicants. Accommodations for applicants with disabilities will be provided upon request.Land AcknowledgementRadius respectfully acknowledge that we are located within Treaty 6 territory, and Metis Nation of Alberta Region 4. We acknowledge this land as the traditional home for many Indigenous Peoples including the Cree, Blackfoot, Metis, Nakota Sioux, Dene, Saulteaux, Anishinaabe, Inuit, and many others whose history, languages, and cultures continue to influence our vibrant community.

📌 Client Support Worker (Csw) Scs - Part-Time (Edmonton)
🏢 ADP
📍 Edmonton