Build trusted client relationships with GreenShield as an Insurance Client Relationship Manager focused on retention, service delivery, and group benefits expertise.
Reporting to the Director of Account Management, this contract role supports an assigned portfolio of group benefits accounts. You will act as a trusted partner and advocate for GreenShield, serving Advisors, clients, Plan Administrators, and internal teams. Success includes explicit communication, proactive issue resolution, and accurate solutions aligned with plan requirements.
Key Responsibilities: Foster collaborative relationships with Advisors and clients
Deliver professional verbal and written customer service
Resolve service issues and maintain client satisfaction




Clarify contractual terms and administrative procedures
Provide guidance to Plan Administrators and Advisors
Requirements: Three to five years in account management
Related group benefits or insurance experience
Ability to interpret client needs clearly
Self-starter with strong organizational abilities
Knowledge of eligibility requirements considered an asset
Bring client service, insurance knowledge, and relationship-building skills to GreenShield’s Account Management Team and assigned benefits portfolio.

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📌 Insurance Client Relationship Manager (Ontario)
🏢 GreenShield
📍 Ontario