Lead business process improvement for the City of Coquitlam, combining business analysis and project management in a adaptable, hybrid municipal setting. As a senior member of the Business and Innovation Division, you will guide complex initiatives across Planning and Development. The position strengthens performance measurement, operational analytics, forecasting, and evidence-based decision-making. You will supervise Business Improvement Team staff while coordinating with departments, ICT, and corporate partners. Key Responsibilities:

Lead cross-divisional process reviews and improvement initiatives Conduct operational reviews, needs assessments, and options analysis Develop work plans, timelines, deliverables, and business cases Supervise staff, assign work, coach employees,



and review performance Strengthen performance measures, data definitions, and reporting Requirements:

Bachelor’s degree or equivalent education, training, and experience Five years of progressively responsible business analysis experience Two years of direct staff supervisory experience Knowledge of Lean or Six Sigma and continuous improvement tools Valid Class 5 British Columbia Driver’s Licence Apply business analysis, project management, supervision, and performance measurement expertise to improve Coquitlam municipal services.

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📌 Business Process Improvement Lead (Coquitlam)
🏢 Coquitlam
📍 Coquitlam