The Business Analyst - IT III will report to the Director of Asset Management and will own software asset governance within ServiceNow SAMPro. This role focuses on building and operationalizing software asset management frameworks and processes, including creating new processes from the ground up. The position works closely with CMDB, platform, and IT teams to ensure robust internal governance aligned with OSFI (Standard 31) requirements, with a goal of achieving approximately 95% software title and inventory coverage across nearly 30,000 software titles.Key Responsibilities:Own and govern software assets within ServiceNow SAMProBuild, document, and operationalize software asset management frameworks and processesReview and rationalize approximately 30,000 software titlesEliminate duplicate software titles and categorize valid titlesDefine and maintain software lifecycle status including EOL and EOSEstablish and maintain business and technical asset ownershipExtract, analyze, and report data from SAMPro and CMDBWork closely with CMDB configuration, platform,



and IT teamsEstablish processes to extract asset data via CMDB discovery and integrations (no development work)Ensure software asset governance aligns with OSFI (Standard 31) requirementsIdentify software asset risks and support mitigation effortsSupport audits and regulatory requests related to software asset dataRequired Skills:Strong hands-on experience with ServiceNow SAMProUnderstanding of SAMPro tables and their relationships with CMDBSoftware asset identification, inventory management, and governanceCMDB data analysis and reportingRisk identification and mitigation related to software assetsSolid IT knowledge across infrastructure and end-user softwareStrong communication and stakeholder engagement skillsAbility to work independently as a self-starterCreative, solution-oriented mindsetPreferred Skills:Experience aligning software asset management practices to OSFI (Standard 31) requirementsPrior exposure to regulatory or audit environments involving software asset dataCertifications:CSAMSAMProAudit or compliance-related certifications

📌 Software Asset Governance Analyst (Toronto)
🏢 Compunnel
📍 Toronto