ResQ is reinventing how commercial repair and maintenance works. We take care of everything that breaks inside a commercial location, from HVAC and refrigeration to plumbing, electrical and kitchen equipment, for restaurants and facilities teams across North America. Our promise is simple: one company owns the outcome, and it’s us.
In the traditional trades model, every breakdown and repeat visit is another invoice. We flipped that. ResQ is the only trades company that prices around results, so we succeed when equipment stays running and problems get fixed the first time. Every job is backed by flat-rate pricing, a free second visit if a repair isn’t fixed, and the longest labor warranty in the category.
That model works because of the technology behind it. Our AI-powered platform builds a living record of every customer’s equipment, including its history, warranties and what’s likely to fail next, so we can prevent problems instead of just reacting to them. Intelligent dispatching sends the right technician to every job, connected sensors catch issues early, and customers get a direct line to their technician from the first call to the final invoice.
Joining ResQ means helping change how an entire industry works and bringing modern technology to the people who keep our world running

Hello Future ResQer

ResQ is looking for an Account Manager to join our team and help us take ResQ to the next level

This is an exciting opportunity for someone who loves building strong customer relationships but also has a passion for sales and growing business. You'll be responsible for managing and expanding relationships with our existing restaurant customers, identifying new revenue opportunities,



and ensuring our customers continue to see value in ResQ.

We're looking for someone who is commercially driven, customer-focused, and proactive — someone who doesn't just maintain accounts but actively looks for ways to grow them.

We understand that joining a team is one of the most important choices you make, and adding a team member is one of the most important choices we'll make. We want you to get to know us, and we want to understand how you approach problems, learn, and what motivates you.

Are you nodding your head with excitement at the idea of:

- Building strong relationships with restaurant customers and becoming their trusted partner.

- Growing existing accounts by identifying expansion, upselling, and cross-selling opportunities.

- Proactively selling additional services and expanding ResQ's presence across customer locations.

- Understanding your customers' business needs and finding creative solutions to drive value.

- Taking ownership of customer retention, account growth, and revenue targets.

What you will do:

As an Account Manager at ResQ, you'll own and grow a portfolio of existing restaurant customers. You'll be responsible for strengthening relationships, driving customer retention, and uncovering recent opportunities to expand our services across their businesses.





This is not just a customer relationship management role — you'll have a strong sales focus, with accountability for generating revenue through account expansion, cross-selling, and upselling.

- Account Management & Relationships: Own a portfolio of restaurant customers, build strong relationships with key decision-makers, and become their trusted partner for repairs, maintenance, and facilities services.

- Account Growth & Sales: Proactively identify and close opportunities to upsell and cross-sell additional services, expand into new customer locations, and increase revenue within your existing accounts.

- Customer Retention: Monitor account health, understand customer challenges, and take a proactive approach to improving satisfaction, strengthening relationships, and reducing churn.

- Strategic Account Planning: Develop account growth plans, identify opportunities within multi-location restaurant groups, and conduct regular business reviews to drive long-term partnerships.

- Customer Experience: Collaborate with internal operations and service teams to ensure customers receive exceptional service and issues are resolved efficiently.

- Performance & Reporting: Own your account growth targets, maintain an accurate sales pipeline, and track key metrics including revenue expansion, retention, and customer engagement.

- Cross-Functional Collaboration: Work closely with Sales, Operations, Partner Operations, and other internal teams to deliver a seamless customer experience and unlock current business opportunities.

Who you are:

- 4–5+ years of experience in account management or sales, ideally within restaurant services, facilit

📌 Account Manager (Toronto)
🏢 ResQ
📍 Toronto