Manage customer orders with accuracy and robust communication at Give & Go, supporting manual and EDI purchase orders through fulfillment. Build trusted connections across customers, brokers, and internal teams while coordinating timely service.As a Customer Service Representative, you will support internal and external customers for Give & Go Prepared Foods Corp. Your work covers order entry, delivery coordination, invoicing, customs issues, and customer solutions. Collaboration with Sales, Finance, Shipping, Demand Planning, Planning, Production, and Quality Assurance keeps requests moving.Key Responsibilities:Process manual and EDI purchase orders accuratelyCoordinate customer pickups, deliveries,



and invoicingResolve customs and transportation issues en routeManage overages, shortages, and damages investigationsDocument procedures and share process knowledgeRequirements:High school diploma or equivalentAt least one year of office customer service experienceStrong attention to detail and accuracyExcellent communication, time management, and follow-upMicrosoft Office knowledge, including Word, Excel, and SharePointBring customer service, order coordination, problem-solving, and accuracy to Give & Go's growing baked goods operation.

📌 Customer Order Service Representative (Toronto)
🏢 Give and Go Prepared Foods
📍 Toronto