Assess pet insurance claims up to £10,000 for Admiral in Peterborough, using clear communication across phone, webchat, and email channels. Work hybridly, spending two days weekly in the office or more if preferred.As a Pet Claims Handler, you will manage Admiral and MoreThan portfolios within a growing UK insurance business. The role suits an ambitious individual starting a Claims career, with responsibilities spanning veterinary fee claims, customer engagement, and operational coordination. You will also support business change and process improvement activity.Key Responsibilities:Assess new and continuation pet insurance claims up to £10,000Handle customer contact through telephony, webchat,



and emailFollow processes supporting effective business change projectsCoordinate customer and claims-related activity with colleaguesContribute to claims process and customer journey improvementsRequirements:Strong communication skills and detailed, accurate workingAbility to prioritise varied responsibilities and recommend solutionsPositive approach to rapport-building and peer collaborationProficiency in Microsoft Word, Excel, and OutlookAbility to multitask in a rapid-paced environmentDevelop your Claims career by assessing pet insurance claims while supporting customers, colleagues, and process improvements at Admiral.

📌 Pet Insurance Claims Handler (Madawaska Valley)
🏢 Admiral
📍 Madawaska Valley