The RoleWe're looking for reliable, professional security guards who take pride in customer service. You'll often be the first person a tenant, shopper, visitor, or contractor meets, so how you greet, help, and guide people matters as much as how you protect the property. Depending on your site, you may work a front desk or concierge post in a commercial tower, patrol a busy shopping centre, or manage access at a multi-tenant property.In our interview process, we'll get to know you and your experience, and determine which site is the best fit for your skills and experience!Pay, Benefits & GrowthPay rate dependent on site assignment. You'll start at your site's starting rate, with the opportunity to move up based on reliability and performanceHealth and dental benefits for full-time employees working 32 or more hours per weekOpportunities to grow, with training, mentorship, and promotion from within, including through our Supervisor Development ProgramFull-time, part time, and casual positions, with day, afternoon, night, weekend, and holiday shiftsA supportive team that recognizes initiative, reliability, and resultsWhat You'll DoGreet and assist tenants, visitors, shoppers, and contractors in a professional, friendly, and calm mannerControl access using key card and fob systems, visitor sign-in, ID checks, and pass issuanceKeep restricted areas, such as construction zones, mechanical rooms, and tenant spaces,



limited to authorized peopleVerify contractors against approved lists and confirm ID and work orders or permits before granting entryConduct indoor and outdoor foot patrols, monitor CCTV, and respond to alarmsEnforce property rules fairly and with tact, and handle trespassers safely and respectfullyDe-escalate conflicts and respond to tenant or customer concerns, resolving or escalating as neededRespond to medical emergencies with First Aid, CPR, or AED until emergency services arrive, and assist police and emergency servicesKeep a detailed memo book, write clear incident and occurrence reports, and follow site-specific proceduresWhat You BringValid British Columbia Security Worker LicenceValid Occupational First Aid (OFA) Level 1 certificate (or willing to obtain before starting)Legally entitled to work in CanadaA proven record of reliability and punctualityA customer-service mindset and a positive, professional attitudeStrong spoken and written English, including report writingAbility to meet the physical requirements of the assigned post, which may include standing, walking, and foot patrols during 8–12 hour shifts, with or without accommodationCalm under pressure, detail-oriented, and comfortable working alone or as part of a teamOpen to feedback and committed to continuous improvementNice to HavePrevious security experience (1+ year preferred)Experience in a commercial office tower or multi-tenant buildingConcierge, front desk, or hospitality experienceLoss prevention or retail security experienceLeadership or supervisory experienceWe thank all applicants; only those selected foran interview will be contacted.#GTHP

📌 Security Guard - Kelowna (Guardteck)
🏢 Guardteck Security
📍 Kelowna