Support outdoor recreation operations through equipment knowledge, inventory judgment, and customer service leadership at the University of Calgary's Outdoor Centre.As a recurring part-time supervisor, you will help oversee services for rental bookings, registrations, retail sales, repairs, and climbing facility access. The position requires coordinating full time and hourly staff, reallocating resources, addressing customer concerns, and evaluating procedures as product lines change. Work is scheduled Tuesday through Saturday, with possible evening or weekend overtime.Key Responsibilities:Coordinate customer service delivery with administrators, staff, and clientsSet work priorities and monitor equipment maintenance activitiesEvaluate procedures and recommend customer service process improvementsAssess fees, reconcile cash,



authorize payments, and complete depositsEnsure equipment deficiencies reach the appropriate Outdoor Centre team memberRequirements:Outdoor Recreation or Recreation Administration education is an assetExperience with outdoor equipment maintenance and repair problem-solvingUnderstanding of inventory management and course offering proceduresExperience supervising customer service operationsFirst Aid and CPR certification; Wilderness First Aid preferredBring operational judgment, outdoor gear expertise, and customer service supervision experience to the Outdoor Centre's daily programs and services.

📌 Outdoor Recreation Operations Supervisor (Calgary)
🏢 University of Calgary
📍 Calgary