Support customers remotely from Canada through email, chat, and phone while using up-to-date computer skills and fluent professional English.As a Customer Happiness Advocate, you will answer inquiries for a small technology company whose customers come first. The five-day schedule can include evenings, nights, and weekends across 24/7 support. Independent work, deadline management, and personal customer conversations are central to this position.Key Responsibilities:Answer customer inquiries through email, chat, and phoneManage phone calls, simultaneous chats, and emails dailyIdentify issues and provide helpful customer solutionsRespond in real time with high-quality answersComplete follow-up documentation after each ticketRequirements:Hold a work permit from Canada, Finland, Spain, or the UKUse G-Suite, presentation software, Slack, and ZoomDemonstrate fluent professional English proficiencyType at least 50 words per minuteCommunicate clearly while multitasking independentlyBring customer support, real-time communication, and problem-solving skills to this remote Customer Happiness Advocate position.

📌 Remote Customer Support Advocate Canada (Edmonton)
🏢 Zim Directory
📍 Edmonton