11 Nov
|
Brex
|
Vancouver
Lead structured customer onboarding as a SaaS Implementation Consultant I at Brex’s Vancouver office. Use organization and communication to keep implementations moving. This Commercial team opportunity supports small to mid-sized customers as they adopt Brex Empower. You will organize meetings, manage action items, assist with timelines, coordinate handoffs, and contribute to a seamless implementation experience. The role also offers exposure to spend migration, training, integration concepts, and process improvement. Key Responsibilities:
Organize meetings, agendas, notes,
and implementation action items Assist timelines and deliverables throughout customer implementations Coordinate handoffs with basic relationship documentation Provide change-management templates and supervised training Share client-experience feedback supporting process improvements Requirements:
Four-plus years in a customer-facing SaaS workplace Project coordination or structured implementation exposure Strong communication across customers and internal stakeholders Comfort working across technical and non-technical workstreams Collaborative, organized, detail-oriented approach with urgency Bring project coordination, communication, and implementation discipline to help Brex customers reach confident, supported go-live outcomes.
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📌 SaaS Project Implementation Consultant (Vancouver)
🏢 Brex
📍 Vancouver