Build the Future with UsAre you driven by operations and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As an Account Transfers Administrator, you will play a key role in processing account transfers.DescriptionBuild the Future with UsAre you driven by operations and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As an Account Transfers Administrator, you will play a key role in processing account transfers.This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.What You'll Accomplish With UsReceive and process incoming and outgoing transfer documentation; Perform qualitycontrol, initiate, follow up on and complete ATON and non-ATON transfers; Maintain departmental service level agreements and adhere to applicable regulatory requirements; Communicate clearly, both verbally and in writing, with clients, partners and operational teams; Follow up on outstanding transfers, process rejected transfers and ensure timely resolution of pending files; Review daily and weekly incoming and outgoing transfer reports; Perform qualitycontrol of transfer documentation, cheque deposits, control account reconciliations and mutual fund bookings; Open and distribute department mail,



answer the department phone line and administer the department mailbox.What Could Accelerate Your Success In This RoleIs known for strong written and verbal communication skills; Stands out for a courteous and agile client service approach; Demonstrates strong organization and attention to detail; Is recognized for the ability to manage multiple priorities in a fast-paced environment; Has 1 to 2 years of account transfer experience; Has basic knowledge of ISM, ATON and CDS, considered an asset; Has Fundcom knowledge, considered an asset; Advanced level of English proficiency is required, as the incumbent will be required to communicate daily, both verbally and in writing, with English-speaking unilingual clients and partners.Why You'll Love Working With UsA work environment where learning and development merge with a collective pursuit of excellence; AI is in everyone's hands, empowering you to increase your personal effectiveness while supporting the organization's growth; A healthy, safe, fair, and inclusive workplace where potential can be freely expressed and developed; The opportunityto work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.Competitive BenefitsFlexible group insurance plansCompetitive retirement savings planEmployee share purchase planVacation program, wellness days, and personal development daysTelemedicine servicesEmployee and Family Assistance Program (EFAP)Ergonomic furniture programPerformance bonusDiscounts on iA productsAnd much more!The typical hiring range for this position is between $47,544 and $68,329 CAD per year; the base salary offeredmay vary depending on knowledge, skills, years of experience, and internal equity related to the role.

📌 Account Transfer Administrator (Toronto)
🏢 iA Financial Group (Industrial Alliance)
📍 Toronto