Work Location London Facility

About the Role The Quality Assurance Manager provides day-to-day leadership, coaching, and development to the Quality team, ensuring effective oversight of product and process quality across cannabis processing and edible-product operations, including cultivation, harvesting, packaging, and externally sourced materials and finished goods.

The role is responsible for maintaining compliance with Health Canada regulations, Good Production Practices (GPP), Good Documentation Practices (GDP), and SNDL quality standards, while potentially serving as the designated Quality Assurance Person (QAP) or Alternate Quality Assurance Person (AQAP).

Working collaboratively with site and corporate Quality teams, the Quality Assurance Manager drives continuous improvement, strengthens quality culture, and supports the harmonization of procedures, systems, and best practices across the London and Bolton sites and the broader SNDL network.

Responsibilities

Lead, coach, and develop the Quality team by setting clear priorities and performance expectations, providing timely feedback, building technical capability, and fostering accountability, collaboration, and a strong quality culture.

Ensure ongoing compliance with applicable legislation, regulations, and internal brand quality standards, working with the designated QAP/AQAP or fulfilling that function when assigned.

Own the development, implementation, and continuous improvement of standard operating procedures, processes and preventive control plans at the sites

Ensure regulatory and internal quality requirements are embedded into all processes, documentation, and operations

Drive continuous improvement initiatives to enhance product quality, consistency,



and operational performance

Establish and maintain quality standards for raw materials, in-process controls, finished product disposition, and rework

Oversee deviation investigations, CAPAs, complaints, and internal audits to ensure timely resolution and compliance

Lead quality risk management activities for cannabis processing and edible-product operations, including hazard analysis and the identification, implementation, and verification of critical control measures.

Monitor and report on quality performance metrics, identifying trends and areas for improvement

Collaborate cross-functionally with operations, commercial, and innovation to support product development and process optimization

Support vendor quality activities in partnership with the B2B Quality Manager, including qualification, monitoring, and issue resolution

Champion the use of eQMS and other quality tools to strengthen documentation, traceability, and compliance

Support training programs to ensure employees understand and meet quality and regulatory expectations

Contribute to recruitment, onboarding, and development of Quality team members

Qualifications

5–8 years of experience in a Quality Assurance role within a regulated industry

Post-secondary education in science, food science, quality, manufacturing, or a related field.





Practical knowledge of cannabis processing and edible-product manufacturing operations, including ingredient and allergen controls, sanitation, in-process controls, packaging, and finished-product quality.

Must be familiar with the Cannabis Act, regulations, guidance and policies

Familiarity with approved pesticides and authorized treatment methods for cannabis production

Knowledge of occupational health and safety requirements in a production environment

Experience with inventory control systems and quality management systems (e.g., eQMS)

Excellent communication skills with the ability to build robust stakeholder relationships

Demonstrated success leading, coaching, and developing a Quality team in a regulated production environment, including setting clear expectations, building accountability, managing performance, and developing team capability.

Strong organizational and prioritization skills in a fast-paced environment

Effective project management capabilities

Strong analytical, problem-solving, and decision-making skills

Demonstrates professionalism, integrity, and a commitment to quality and teamwork

What Makes SNDL a Great Place to Grow:

Competitive compensation including performance-based bonuses and annual salary reviews.

Comprehensive health and dental benefits, including a Healthcare Spending Account.

Three weeks of paid vacation with annual rollover.

Versatile, hybrid work arrangements to support work-life balance.

Recognition and rewards programs that celebrate individual and team achievements.

Employee & Family Assistance Program (EFAP) with ment

📌 Manager, Quality (Shelburne)
🏢 SNDL
📍 Shelburne