Customer service and accurate data entry define this Americold position, supporting work orders, shipments, inventory counts, and account administration.This Customer Service Representative role handles customer inquiries, complaints, paperwork, invoicing, scheduling, and reporting. You will coordinate with internal teams while maintaining order and inventory information. The position requires computer skills, office equipment operation, and knowledge of Warehouse Management Systems and Microsoft Office Suite.Key Responsibilities:Respond to inquiries and complaints about orders, shipments, and inventoryCoordinate account administration and invoicing with internal teamsGenerate paperwork, track orders,



and update inventory recordsVerify computer-generated invoices for accurate account billingSchedule loads and maintain reports showing loads closedRequirements:High school diploma or GED requiredZero years of customer service or clerical experience requiredAccurate typing and data entry skills requiredWarehouse Management Systems and Microsoft Office knowledge requiredAbility to operate computers and office equipment requiredApply customer communication, clerical coordination, and data entry skills to support Americold orders, invoices, shipments, and inventory records.

📌 Customer Service Order Coordinator (London)
🏢 Americold
📍 London