Microsoft 365 expertise drives this Collaboration Technical Specialist role at CIBC in Toronto. Support SharePoint Online, Teams, and information governance services.

You’ll work with CIBC’s Collaboration Services team supporting enterprise Microsoft 365 environments. The role covers administration, governance, operational support, and technical expertise across collaboration and information governance technologies. You’ll help maintain secure, scalable, compliant platforms while supporting productivity and adoption across the organization.

Key Responsibilities:

- Administer SharePoint Online, Teams, Purview, Forms, and Copilot
- Investigate incidents, service disruptions, governance issues, and user requests
- Monitor platform health and manage tenant configurations
- Support governance, information protection,



and data classification controls
- Collaborate with stakeholders on adoption and operational readiness

Requirements:

- Five or more years supporting Microsoft 365 collaboration technologies
- Experience with SharePoint Online, Teams, OneDrive, and Purview
- Knowledge of information governance and content lifecycle management
- Robust troubleshooting, operational support, and problem-solving skills
- Experience supporting enterprise-scale environments in complex organizations

Apply Microsoft 365 administration, troubleshooting, and governance expertise to CIBC’s collaboration services team in Toronto.

📌 Microsoft 365 Collaboration Specialist (Toronto)
🏢 CIBC
📍 Toronto