Support employees and managers in English and French as a PeopleLink HR Representative, using phone, chat, tickets, and email.This 18-month contract supports Schneider Electric's HR Operations team. You will manage HR cases, explain policies and advantages, and assist with employee lifecycle activities. Accuracy, confidentiality, and timely follow-up are central to consistent service delivery.Key Responsibilities:Answer employee and manager inquiries through multiple service channelsManage cases from initial contact through documented resolutionProvide guidance on policies, benefits, leave, and employee dataProcess lifecycle transactions while protecting confidential informationCoordinate escalations with specialized HR and Payroll teamsRequirements:Required English and French written and verbal proficiencyCustomer Service or HR Operations experience preferredComfort with case management systems and HR platformsIntermediate Outlook, Excel, and Teams skillsStrong organization, communication, and problem-solving abilitiesApply bilingual communication, case management, and HR operations skills while supporting Schneider Electric employees and managers.

📌 Bilingual Hr Operations Representative (Montreal)
🏢 Schneider Electric
📍 Montreal