Lead resident support at The Salvation Army’s West Campus through crisis response, trauma-informed care, and transitional housing coordination on wide-ranging shifts.
This team lead works alongside Resident Support Workers, volunteers, and practicum students in a transitional housing setting. The position conducts intakes, goal setting, follow-ups, orientations, inspections, and resident advocacy. It also supports scheduling, documentation, training, and collaboration with community agencies.
Key Responsibilities: Conduct resident intakes, assessments, orientations, and follow-ups
Monitor resident activities and provide practical, personal, and moral support
Coordinate schedules, coverage, reports, logs, and required paperwork




Provide training and day-to-day direction to Resident Support Workers
Coordinate building repairs, inspections, supplies, and resident file audits
Requirements: Two years of related Community College education
One to three years of related frontline social service experience
Trauma-informed care and non-violent crisis intervention skills
Standard First Aid with Level A or C CPR certification
Class 5 Driver’s License and satisfactory driver’s abstract
Bring crisis de-escalation, resident advocacy, scheduling, and communication skills to support dignified service at West Campus.

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📌 Resident Support Team Lead (Alberta)
🏢 TSA The Salvation Army TSA
📍 Alberta