Help women access safety, resources, and housing stability as a Program Support Worker at YWCA Calgary Hub. Work weekends from 7:00 a.m. to 3:00 p.m.
This position supports women experiencing poverty, addictions, violence, mental health challenges, and homelessness. Working within an interdisciplinary team, you will assist with transitions, safety plans, crisis responses, and service access. Accurate records and sensitive housing administration are central to the work.
Key Responsibilities: Support protected transitions during move-ins, exits, and care changes
Activate safety plans developed with key Case Managers
Respond calmly and appropriately to emergencies
Coordinate lease agreements, renewals, and move procedures




Collect rents and address arrears through repayment plans
Requirements: Post-secondary Human Services or Social Work education
One to two years working in a shelter setting
Ability to manage high-pressure situations calmly
Strong communication, organization, and record-keeping skills
Discretion and professionalism with sensitive situations
Use calm crisis intervention, safety planning, housing coordination, and respectful communication to support residents at YWCA Calgary Hub.

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📌 Shelter Support Worker Housing Stability (Alberta)
🏢 YWCA Calgary
📍 Alberta