Use customer service and assessment skills as a full time Supports and Financial Services Coordinator across Alberta. Work in office supporting vulnerable Albertans.
The Alberta Public Service seeks coordinators for its Assisted Living and Social Services ministry. You will determine ongoing Income Support eligibility, issue financial benefits, and help clients pursue action plan goals. The work requires administration, computer skills, organization, problem-solving, and active listening.
Key Responsibilities: Assess client needs and document interactions across computer systems
Advise clients about rights, benefits, and responsibilities
Refer recipients to employment, training, and community resources
Review documents, files, reports, and applicable legislation




Apply de-escalation techniques when clients experience distress
Requirements: Two-year related diploma or degree, or equivalent education and experience
Knowledge of the Income and Employment Support Act
Assessment, critical thinking, conflict resolution, and active listening skills
Ability to work with diverse and vulnerable populations
Call centre and multiple-system experience are assets
Support Alberta clients through eligibility assessment, financial benefits, referrals, and compassionate service in a full-time office setting.

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📌 Income Support Services Coordinator (Alberta)
🏢 Avenue.io
📍 Alberta