Support export ocean cargo customers at OOCL in Vancouver, using transparent communication and careful booking management. This is a regular full-time outbound position.As a Customer Service Representative, you will handle export cargo inquiries and coordinate booking activity. The work requires customer service experience, Microsoft Office knowledge, attention to detail, and strong verbal and written communication. You will also collaborate across functions to manage expectations, equipment, and space availability.Key Responsibilities:Respond to export cargo inquiries by email and telephoneCreate, amend, or transfer export bookingsApply appropriate systems and guidelines to booking activitiesCommunicate cross-functionally about expectations, equipment, and spacePromote OOCL online tools to customersRequirements:Customer service experience in a professional settingKnowledge of international cargo container movementCritical thinking and problem-solving skillsMicrosoft Office Suite knowledgeAbility to manage multiple tasks simultaneouslyBring customer service, booking coordination, and communication skills to OOCL's export ocean cargo team in Vancouver.

📌 Export Ocean Cargo Customer Service Representative (Vancouver)
🏢 OOCL
📍 Vancouver