Support PM&A operations with policy guidance, training, and process oversight in Toronto, Winnipeg, or Montreal through a hybrid work workplace.As a Senior Specialist, you will advise PM&A departments on procedures, technical systems, and regulatory obligations. You will facilitate training, manage knowledge resources, resolve complex inquiries, and support operational consistency across IG Wealth Management. The position collaborates with business partners and senior leadership nationally.Key Responsibilities:Facilitate department-wide training programs for PM&A teamsResolve complex inquiries, escalations,



and operational challengesMaintain accurate PM&A content on SIERRA and Adv+Represent PM&A in cross-functional initiatives and projectsOversee reports and specialty processes requiring elevated scrutinyRequirements:Four to seven years in client service or business operationsExperience across multiple platforms, product lines, and systemsStrong analytical, problem-solving, and decision-making skillsExcellent communication, organization, and relationship management skillsRelevant post-secondary business degree or diplomaBring process oversight, training facilitation, and regulatory knowledge to support PM&A operations at IG Wealth Management.

📌 Senior Process Management Specialist (Toronto)
🏢 IG Wealth Management
📍 Toronto