Lead kiosk sales at Thermea Spa Village Whitby by coaching agents, managing guest needs, and supporting gift certificate operations across holiday locations.Reporting to the Marketing Manager and Kiosk Coordinator, this Lead Kiosk Associate supports temporary kiosks throughout the holiday season. You will plan location needs, supply resources, manage sales, and help deliver a trouble-free guest experience. The role includes coordinating daily operations across Toronto and Durham Region sites.Key Responsibilities:Train and coach kiosk agentsReport staffing and operations updates to coordinatorsAssist with shift coverage and unexpected eventsManage inventories and orders across kiosk locationsComplete sales cycles and resolve guest requestsRequirements:Minimum one year leading a teamCustomer service or sales experience is an assetExcellent customer service and problem-solving skillsExcellent MS Office and technology learning skillsAvailability for variable holiday-season hoursBring team leadership, sales, organization, and guest-service skills to Thermea Spa Village Whitby's temporary kiosk operations.

📌 Lead Kiosk Sales Associate (Whitby)
🏢 Groupe Nordik
📍 Whitby