Ooma, Inc. is seeking a Support Desk Analyst to be the first line of contact for Ooma Enterprise. You will troubleshoot Tier 1 issues, assist customers with platform use, and guide them on call-flow design and best practices.
The role requires robust communication skills and a willingness to work a rotating weekend/holiday schedule. Fluency in French or Québécois is preferred, with post-secondary education welcomed. Competitive compensation and benefits are offered in Canada.
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📌 French-Speaking Support Desk Analyst (British Columbia)
🏢 Ooma
📍 British Columbia
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