Guest Service Representative (Alberta)

Guest Service Representative (Alberta)

11 Nov
|
Alberta
|
Alberta

11 Nov

Alberta

Alberta

Job Requirements
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Earnings $48,000.00 to $51,000.00 annually (to be negotiated)

Work Hours 40 hours per week

Position Permanent Full Time

Employer
Rocky Mountain Adaptive Sports Centre

Education
Secondary (high) school graduation certificate

Work setting
Relocation costs not covered by employer

Tasks

Resolve complaints and claims

Answer telephone and relay telephone calls and messages

Assist clients/guests with special needs

Provide customer service

Make and confirm reservations

Co-ordinate recreation activities

Calculate billing charges

Prepare reports

Process files and paperwork

Computer and technology knowledge

Central reservation system (CRS)

Data administration

Google Docs

Google Drive

Security and safety
Vulnerable sector check

Personal suitability

Quick learner

Do you have the required certifications listed in the job posting?

Do you meet the language requirements listed in the job posting for the position (English or French)?

Experience
1 year to less than 2 years

Employment terms options
Day

Disability benefits

Paramedical services coverage

Group insurance benefits

Life insurance

Other benefits

Free parking available

Learning/training paid by employer

Paid time off (volunteering or personal days)

Parking available

Travel insurance





Support for persons with disabilities

Provides physical accessibility accommodations (for example: ramps, elevators, etc.)

Participates in a government or community program or initiative that supports persons with disabilities

Offers mentorship, coaching and/or networking opportunities for persons with disabilities

Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Important notice: This job posting has been provided by an external employer.The Government of Alberta and the Government of Canada are not responsible for the accuracy, authenticity or reliability of the content.

Interest in speaking with people to provide information and respond to guests' complaints

Social
Interest in speaking with people to provide information and respond to guests' complaints

Methodical
Interest in compiling information for preparing and checking daily record sheets, guests' accounts, receipts and vouchers

Objective
Interest in operating computerized and manual systems to collect and verify guests' accounts

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job

Does the idea of helping others enjoy their vacations excite you? Do you like meeting people and sharing information? Then you may want to check into a career as a hotel and motel desk clerk.

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📌 Guest Service Representative (Alberta)
🏢 Alberta
📍 Alberta

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