Support Ryder customer satisfaction as an Operations Management Trainee in Etobicoke, Ontario, using communication, issue resolution, and relationship skills. Full time.
The trainee helps manage customer relationships while supporting shop processes, cost savings, retention, and performance metrics. Responsibilities connect customer-facing work with Sales, Asset Management, Quality, Rental, Operations, and Maintenance. You will provide proactive service, participate in customer calls, resolve issues, and coordinate activities supporting satisfaction. Relocation within the business unit is required after training concludes.
Key Responsibilities: Deliver quality customer interfaces and proactive relationship management
Resolve customer issues and support satisfaction goals




Partner with Sales to pursue new business
Coordinate departments to maintain customer satisfaction
Ensure policies and processes support optimized operating costs
Requirements: Bachelor's Degree required
One year customer service experience preferred
Advanced PC, spreadsheet, and word processing skills
Strong verbal, written, and influencing skills
Flexibility and self-driven approach to operational priorities
Apply customer service, communication, and cross-functional coordination skills while developing operations management experience with Ryder.

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📌 Customer Operations Management Trainee (Ontario)
🏢 Ryder System
📍 Ontario