Coordinate crisis-focused residential care in Wilmington, MA, combining supervision, crisis response, and operational oversight. Support safe, therapeutic placement for adolescents.
NFI Massachusetts, Inc. is seeking a Residential Manager for Milestone's program serving male and female youth ages 12-18. The manager helps stabilize youth and families through daily planning, treatment coordination, staffing, and clinical collaboration. The position also oversees program funds, reporting, maintenance, vehicles, and food services. Crisis intervention may include oral or physical interventions under program and contract requirements.
Key Responsibilities: Coordinate daily activities and program staffing schedules
Assist with client treatment plans and reporting
Screen applicants and support hiring and onboarding
Maintain fiscal integrity of client and program funds
Perform permitted crisis interventions when required
Requirements: Associate degree in psychology, sociology, or related field
Experience serving a similar population preferred
Robust written, oral, and interpersonal communication
Conflict resolution and team building capabilities
Valid driver license and reliable vehicle required
Use crisis response, treatment coordination, and operational management skills to support Milestone's therapeutic residential program.