Who We AreFor more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life – there is a place for everyone to belong here.Mission StatementThe Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.Job DescriptionAccountabilitiesMaintains records as required (e.G. incident reports, log notes, and case notes)When required, gathers information to further assess client, needs aligned with individual support plansWhen required, assist clients in creating IPP goal plans; monitor progress and aid clients in working towards set goals in order to live an autonomous lifestyleFollow established procedures in referring clients to appropriate Salvation Army and Community resources; advocate on behalf of clients to other Salvation Army and community resourcesEnsure appropriate information is communicated to residentsEnsure residency guidelines are adhered toMonitor to ensure clients are participating in all house requirements, follow up with the client and provide feedback to House Supervisor when necessaryImplement consequence for inappropriate behavior of clients in accordance with established policies,



procedures and guidelinesAdminister urine screens when necessaryRefer clients to House Supervisor for interviews regarding serious behavioral issues and consequencesAttend staff meetings prepared to offer information regarding clients and services issuesComplete rounds, security checks and duties as indicated by Shift Statement of DutiesShift Statement of DutiesFacilitates weekly checking and updating of resident medicationHealth & SafetyAdheres to all health and safety policies and procedures in place; complies with all instructions from the employer concerning health & safety as per the Occupational Health & Safety Act & WSIB Ensures all procedures, rules and guidelines for the safety and security of clients and staff are enforced and respected.Working ConditionsMay deal with angry and abusive clientsMay encounter verbal abuseMay be required to deal with client overdose and other medical situationsMay be required to lift approx. 50 lbs.Work location is a work alone residential overnight environmentThis shift requires the incumbent remain at all timesCritical Relationship ManagementGovernance Boards and Councils: NoneInternal: Works collaboratively as part of the Gladstone teamExternal: Liaises with client support workers, outreach workers and other community resources to provide services to the clientsManagerial/Technical Leadership ResponsibilitySupervisor of Gladstone HouseFinancial and Materials ManagementNot applicableEducation,



Qualifications and CertificationsRelevant post-secondary education in Social Services or related field1-3 years relevant work experience in residential settingsExperience working with a marginalized population and issues connected to addiction and mental healthSkills and Capabilities: Ability to self-motivate and work with minimal supervision; Effective oral and written communication skills; Effective interpersonaland listening skills; Basic computer skillsTraining in non-violent crisis intervention, ASIST, First Aid and CPR is an assetBilingualism (English and French) is an assetMust supply a current Clear Police Reference Check for Vulnerable SectorCompensationThe target hiring range for this position is $21.28 to $26.60 with a maximum of $31.92. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment. [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you'll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service.We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental advantages, paid vacation and sick time, RRSP's, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our energetic team. There is a place for everyone to belong at The Salvation Army.

📌 Frontline Worker - Gladstone House (Ottawa)
🏢 TSA The Salvation Army TSA
📍 Ottawa