Support RahrBSG customers from Guelph, Ontario or Delta, British Columbia through account management, issue resolution, and complex order fulfillment. Build lasting customer relationships.As a Customer Service Representative, you will serve assigned accounts and provide skilled customer support. You will research concerns, manage adjustments, create service tickets, and escalate complex matters appropriately. The work also includes maintaining product knowledge, accurate customer records,



and service standards.Key Responsibilities:Serve as primary contact for assigned customer accountsResearch inquiries and resolve daily customer concernsProcess complex orders and monitor order statusCoordinate deliveries with carriers using transportation management systemsCommunicate with Sales, Logistics, and Supply Chain teamsRequirements:Two-year college or technical school certificateOr six months related experience, training, or equivalentStrong Microsoft Office knowledge and advanced Excel preferredMicrosoft Dynamics and Salesforce experience is a plusHomebrewing, home fermentation, or beer industry experience preferredBring customer service expertise, detailed order processing, and professional communication to RahrBSG account support in Canada.

📌 Customer Service Account Representative (Clarington)
🏢 RahrBSG
📍 Clarington