Support clients and field staff as ParaMed’s primary coordination contact, applying customer service and administrative skills full time. Manage care assignments and communication with professionalism, accuracy, compassion, and empathy.
This Coordinator helps connect patients needing care with appropriate field employees. You will balance patient-suggested times, staff availability, and relevant skill sets when assigning support. The position also maintains records and documents interactions with patients, families, funders, and staff.
Key Responsibilities: Act as primary contact for clients and field staff
Assign field staff according to patient and scheduling factors
Respond courteously to calls and electronic communications




Update employee and patient records accurately
Document and report all relevant interactions
Requirements: Superior customer service skills with clients and families
Robust computer skills for daily coordination tasks
Effective written and oral communication abilities
Compassion and empathy when interacting with patients
Scheduling experience or office experience is an asset
Apply administrative accuracy, field staff coordination, and compassionate client service within ParaMed’s home health care environment.

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📌 Client Services Field Staff Coordinator (Alberta)
🏢 ParaMed
📍 Alberta