Lead VFMP Patient Programs operations at UBC, using team management and community partner engagement in an in-person public-facing role. The Team Lead manages Patient Program activities for teaching sessions, clinical assessments, admissions interviews, and curriculum delivery. This position coordinates Standardized Patients, Clinical Teaching Associates, and Volunteer Patients while liaising with program managers, faculty, staff, and community partners. The work supports ethical, trauma-informed, respectful, and intersectional engagement. Key Responsibilities:

Manage daily VFMP Patient Program operations and provincial deliverables Recruit, train, support, and supervise SPs, CTAs, and VPs Develop policies, procedures, training plans, and quality assurance tools Oversee databases, contracts, payments, privacy,



and records management Coordinate provincial communication, staffing logistics, and program improvements Requirements:

Undergraduate degree in a relevant discipline Minimum two years of related experience or equivalent education Intermediate to advanced Microsoft Office computer experience Superior interpersonal, management, public speaking, and diplomacy skills Experience supporting equity, diversity, inclusion, and respectful engagement Bring operational leadership, training expertise, and inclusive partner engagement to UBC’s VFMP Patient Programs team in Vancouver.

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📌 VFMP Patient Programs Team Lead (Vancouver)
🏢 University of British Columbia
📍 Vancouver