Bring warm customer service and organized scheduling to Elite Spa Group as a full-time, in office Spa Coordinator in St. Catharines, Ontario. Welcome guests and coordinate restorative spa experiences.
The Spa Coordinator manages reception while supporting smooth appointments and spa services throughout each day. You will schedule and confirm appointments, answer inquiries, process payments, and maintain guest records. The position also coordinates treatment rooms and communicates guest needs.
Key Responsibilities: Welcome guests warmly and professionally at reception
Schedule and confirm appointments across daily calendars
Answer phone and email inquiries efficiently
Process payments and maintain accurate guest records
Coordinate treatment rooms and communicate guest needs
Requirements: Strong customer service and communication skills
Appointment scheduling and receptionist experience
Professional phone etiquette handling multiple inquiries
Organizational skills and attention to detail
Basic scheduling or point-of-sale software proficiency
Support Elite Spa Group guests through thoughtful reception service, accurate scheduling, payment processing, and organized spa coordination.

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📌 Spa Coordinator Guest Services (Ontario)
🏢 Elite Spa Group
📍 Ontario