Customer service, order processing, and problem-solving define this full time, on-site Customer Service Representative role with Canadian Bearings in St. Catharines.As a Customer Service Representative, you will support customers through phone, email, and in-person sales-counter interactions. You will process orders, source products, prepare quotes, manage concerns, and coordinate shipping activities. The role also includes customer invoicing, documentation, inventory tracking, and vendor collaboration.Key Responsibilities:Serve as customers' first contact across phone, email, and counterProcess orders, freight selection, invoices, and customer requestsSource products, prepare quotes,



and complete quote follow-upResolve concerns and escalate complex issues appropriatelyCoordinate shipments, carriers, inventory, and warehouse replenishmentRequirements:Three to five years of customer service experiencePost-secondary education and basic computer literacyEffective problem-solving, analytical, and mathematical skillsClear verbal and written English communicationAbility to manage competing priorities and stressBring customer service, order coordination, and analytical problem-solving skills to Canadian Bearings' St. Catharines branch team.

📌 Customer Service Representative St. Catharines
🏢 Canadian Bearings ENG
📍 St. Catharines