Overview About MVT:

MVT Canadian Bus, Inc. (MVT), subsidary of MV Transportation, proudly operates the

Barrie Transit

conventional, specialized and on-demand transit service for the City of Barrie from a $22M state of the art facility as part of a 20-year operating contract which commenced in 2015. We are committed to being a company that makes a difference in people's lives by inspring our employees, treating our customers s part of the famiy, and making our communities even better places to live.

Responsibilities Position Summary : The Operations Supervisor, through direct involvement with the General Manager and Operations Manager, control the daily deliver of the transit service and has the overall responsibility for on time performance, driver and vehicle assignment, according to contract operating standards. The Operations Supervisors regularly rotate between Dispatch, Control Centre and field operations.

Key Responsibilities & Accountabilities : The following is not intended to be a comprehensive list of the essential functions of the Operations Supervisor position, but rather a general description of some of the requirements necessary to carry out the duties and responsibilities of this position. The Operations Supervisor must be able to perform the following tasks, among others:

Reviews control centre performance monitors and adjusts services to ensure on-time performance

Controls on-time performance of routes and ensures each route is covered daily; reviews driver performance multiple times per day utilizing specific reports

Identifies and communicates via 2-way radio or other communication device, potential rerouting required as a result of traffic, construction or accident situations





Monitors workforce level and identifies driver shortages

Provides direct daily supervision of the Transit Operators

Coordinates emergency communications in the event of service disruption

Assigns open work and overtime to Transit Operators and develops the daily operating board

Ensures adherence to the preventive maintenance schedules for all vehicles in the fleet as outlined by company and client requirements

Ensures all vehicles are kept reasonably clean, inside and out by regular inspections

Coordinates with maintenance staff by assisting with vehicle change outs that occur in the field minimizing service disruption and inconvenience to passengers

Responds to and investigates all incidents according to Company policy and procedures, in compliance with Provincial regulations

Monitors street operations for on-time performance, schedule and route adherence

Assists operators with service or customer issues

Liaises with relevant personnel regarding booking and scheduling issues

Ensures all safety regulations are being observed and all training methods are adequate and effective

Ensures that operation is in compliance with both client and company policies and procedures

Prepares, verifies, and reviews staff schedules and work records for payroll purposes





Maintains transparent and accurate records of individual job performance issues

Identifies, selects, trains, coaches and manages the performance of Transit Operators

Assists in the recruitment, selection and training of new operator

Conducts site checks and road observations according to client and local policy while documenting findings accordingly and provide necessary reports to Operations or Safety Manager as directed

Conducts gate checks at pull-out or pull-in times ensuring on-time service and proper completion of necessary paperwork including manifests and pre- and post-trip inspections

Ensures that all Transit Operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications

Communicates clearly each staff member’s roles and responsibilities and provides support to help staff accomplish assigned objectives

Manages Transit Operator attendance and absenteeism

Prepares required operating reports for client and management staff

Determines whether to discipline and applies discipline, including suspensions and terminations, according to company policy and in compliance with collective agreements

Participates in and advises management regarding labour relations strategies and relationships

Represents Company in grievance procedure

Respects and maintains the confidentiality of all employee records, business records, client and customer information, data and other information not otherwise available to the public

Maintains a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees

Demonstrates regular and consistent attendance and punctuality in

📌 CAN: Operations Supervisor (Winnipeg)
🏢 MV Transportation
📍 Winnipeg