11 Nov
|
TD Bank Group
|
Quebec City
11 Nov
TD Bank Group
Quebec City
Serve TD customers in Notre-Dame-De-l'Île-Perrot through financial transactions, banking advice, and accurate service. This is a 15-hour position with TD Canada Trust.
As a Customer Experience Associate, you will support Personal & Commercial Banking customers at the branch. You will process deposits, withdrawals, and bill payments while understanding needs, recommending solutions, and resolving concerns. The work requires discretion, organization, time management, and explicit communication.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend appropriate banking solutions
Resolve concerns and escalate non-standard activities when necessary
Promote banking solutions and complete business processes promptly
Deliver quality experiences and recommend operational improvements
Requirements: High School diploma and/or one year of relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organization, planning, and time management skills
Hands-on knowledge of Microsoft Word, Excel, Outlook, and internet
Calm, courteous, accurate, and detail-oriented communication skills
Bring customer service, banking transaction, and solution recommendation skills to TD Canada Trust in Notre-Dame-De-l'Île-Perrot.
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📌 Customer Service Banking Associate (Quebec City)
🏢 TD Bank Group
📍 Quebec City