Connect Indigo shoppers with books and lifestyle products through authentic storytelling, customer engagement, and attentive sales-floor service.
This seasonal, part-time Customer Experience Representative position focuses on meaningful customer connections across the store. You will influence shoppers through stories, understand their interests, and curate relevant collections. You will also contribute to self-development, colleague feedback, and an inclusive, safe workplace.
Key Responsibilities: Engage and connect with customers throughout the sales floor
Curate product collections for individual customer needs
Leverage products to tell compelling stories
Role model Indigo’s High Performance Characteristics
Provide feedback and support colleague development
Requirements: Demonstrated commitment to exceptional customer experiences
Adaptability across all aspects of the store
Willingness to learn new things continuously
Ability to stand and move for extended periods
Ability to lift medium to large items up to 40 pounds
Showcase authentic customer engagement, product curation, and storytelling while representing Indigo on the retail sales floor.