Coordinate infusion and injection treatments remotely while delivering accurate, compassionate service through solid scheduling and communication skills. Support patients across multiple regions.
This Patient Care Specialist contract supports referrals, appointments, renewals, and follow-ups in the pharmaceutical sector. The mostly remote role requires organized administration, sensitive information handling, and contact center communication. You will work with patients, healthcare providers, pharmacies, clinics, and internal program teams.
Key Responsibilities: Coordinate referrals, appointments, renewals, rescheduling, and follow-ups
Confirm treatments, deliveries, nurse availability, and requirements
Maintain accurate documentation while protecting health information
Manage calls, emails, queues,



and clinic support activities
Process no-shows, pharmacy follow-ups, and adverse event reports
Requirements: Customer service and administrative experience
Detail-oriented, organized, and service-driven approach
Comfort with high-volume communication and defined KPIs
Ability to protect confidential, sensitive information
Residence within reasonable distance of Mississauga, Ontario
Use scheduling, communication, and compassionate service skills to coordinate patient treatments in this mostly remote pharmaceutical contract.

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📌 Remote Patient Care Coordinator (Alberta)
🏢 AppleOne
📍 Alberta