Coordinate customer service for Smurfit Westrock using order management and production planning skills through a hybrid remote schedule. Serve customers across packaging operations.
As a Customer Service Coordinator, you will connect customers, sales, and operations across one or multiple plants. You will manage orders, inquiries, product specifications, production schedules, logistics, and inventory. The position also supports customer delivery requirements and routine quality issue resolution. Work is performed under limited supervision.
Key Responsibilities: Facilitate quotes and provide customer pricing
Create and validate item specifications and projects
Process orders and schedule machine demand




Track order activity and inventory levels
Support quality issue research and troubleshooting
Requirements: High School diploma or G.E.D.
Customer service experience in manufacturing or other industries
Broad knowledge of operational procedures and tools
Microsoft Office experience, including Excel and Outlook
Preferred three to five years manufacturing experience
Apply customer communication, order coordination, and production planning skills as a Smurfit Westrock Customer Service Coordinator.

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📌 Customer Service Coordinator Packaging (Manitoba)
🏢 Smurfit Westrock
📍 Manitoba