Serve TD Canada Trust customers in Thornbury, Ontario, using accurate financial transactions and clear banking advice in a 15-hour role.
As a Customer Experience Associate, you will support Personal & Commercial Banking customers at TD branch locations. You will process transactions, understand customer needs, recommend suitable banking solutions, and address concerns. The posting covers future opportunities across the Muskoka Region and North Simcoe Region.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend suitable solutions
Resolve concerns and escalate non-standard activities
Promote banking solutions and complete business processes
Provide clear advice on banking solutions and processes
Requirements: High School diploma or one year relevant experience
Undergraduate degree or equivalent is an asset
Robust administration, organization, planning, and time management skills
Hands-on knowledge of Microsoft Word, Excel, Outlook, and internet
Calm, courteous, effective verbal and written communication
Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust branches in Thornbury and surrounding regions.
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📌 Customer Experience Associate Thornbury (Ontario)
🏢 TD Bank Group
📍 Ontario
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