Salary Range: $53,000.00 To $62,611.00 AnnuallyCompany Overview:For over 75 years, enCompass has been rooted in community safety and this will continue to be our focus. We provide holistic services and wraparound supports that address the root causes of crime and social disorder. We do this through preventative and restorative activities including release planning, housing, safety planning, employment transition, education, substance recovery, cultural supports and more.We are a values-driven organization that supports clients from a strength-based approach. If your values are aligned with our core values listed at: https://myencompass.Ca/about-us/who-we-are/, please consider joining our team.Position Summary:The Social Navigator position is an essential potion that will assist the offender with their willingness to participate in desistance of criminal behavior in the Edmonton community. The Navigator will be responsible for supporting and working directly with IOM and/or BAU clients, in collaboration with Edmonton Police Service Detectives to develop appropriate case management strategies for each individualResponsibilities:Integrates Diversion & Desistance's mission and vision into the development and implementation of client-centered case management plansCollaborate with the unit's Registered Social Worker and sworn members to complement EPS's case management/supervision strategies for social support and resources for high-risk clients by identifying the clients Risk Need Responsivity and Criminogenic NeedsOngoing case management with the clients to foster coordinated and timely services that meet the client's basic needsOngoing response along with consultation and collaboration with multiple professionals and agencies within the community to develop effective safety and support systems for clients as well as the publicWork with clients who are incarcerated to implement reintegration plans to ensure smooth transition back into the communityEngage directly with clients both in person and/or via telephone, on and off-siteAttend daily meetings to discuss various clients, locate clients, and provide client updates to Detectives on a timely basisProvide regular reports on progress and case managementEnsure ongoing follow up for clients by connecting with various agencies to ensure completion of tasksRefer and assist client with completion of application processes and referrals when necessary, including but not limited to detox facilities,



addictions recovery treatment programs, employment/educational programs and mental health programsReport to Diversion and Desistance Admin Sergeant and Team Lead on daily activities and whereaboutsProvide support during crisis intervention should a client be in distress and report immediately to Detective or PatrolPrioritize tasks, take initiative and maintain flexibility in case plans with timely documentation of sameIn collaboration with the assigned EPS Detective, the Navigator would be responsible for the execution of social case management decisions that would relate to the client's housing, education, employment, addictions treatment, mental and physical health status while following basic RNR principals with respect to the client's specific criminogenic needs. These decisions would be in considerations of the client's needs and be balanced with public safety concernsDocumentation & Reporting (20%)Document assessments, services rendered, client outcomes, so that records are accurate and adequateEnsure documents and client files are complete, organized, and up to date, as per Diversion & Desistance business rulesPrepare and maintain accurate, timely and complete file documentation on the designated EPS system and submissions in the professional community, in accordance with the EPS file expectationsSubmit weekly highlights and/or reports as requiredImprove overall system performance by identifying, addressing and reporting any system gaps and redundanciesCommunity Involvement and Leadership (5%)Attending and representing Diversion & Desistance Branch at appropriate internal and external meetings as neededAgency Engagement (5%)Complete agency specific administrative tasksAttend agency directed training and meetingsOther (5%)The Navigator may need to assess and address client/offender personal and family crisis both inside and outside of regularly scheduled work hours in relations to the needs of the client.



Position may require flexibility to work alternate shifts and some weekends when requiredIdentify and prioritize resources and issues of access (based on need, potential outcomes and equity) and refer individuals and families to appropriate services in a timely manner. Report any gaps in service to Sergeant for further reviewQualifications / Skills:Degree of Diploma in social or human services or related field, or a minimum of 3 years relevant experience working with complex, high risk populations. It is expected that they maintain and are in good standing with any relevant professional bodies they may be members ofStrong understanding and knowledge of community resources, knowledge of issues faced by high risk individuals who have experienced significant trauma with high criminogenic factors and are now experiencing homelessness, poverty, and both mental health conditions and substance useStrong leadership, teamwork and effective interpersonal and communication skillsPrior experience completing professional documentationExperience working with and understanding the unique challenges that Indigenous and multicultural individuals and families face, particularly those with significant criminal historiesEffective risk management, advocacy in systems and group facilitationRole and scope navigation, inclusion and equity and digital literacyCriminal Record Check, Enhanced Security Clearance through Edmonton Police Service and Children Intervention CheckStandard First Aid and CPR, Suicide Intervention and Crisis Intervention and De-escalation TrainingValid Alberta driver's license with a safe, operating vehicle, clean drivers abstract, and must have 2 million liability insuranceConditions of Employment:The hours of work are Monday to Friday and works a 40-hour work week, with some evening and weekend availability to assist with emergency client situationsThe office will be located at Edmonton Police Services Downtown BranchWhat we offerThe salary range for this position is $53,000 to $62,611 annually.enCompass strives to provide a meaningful work environment through the following:Solid focus on employee wellness and work-life balanceService recognition and employee awardsStaff team building and appreciation daysCompetitive health, dental and RRSP benefitsBuilding Safe, Inclusive Communities.encompass is committed to achieving a diverse workforce and strongly encourages applications from people of Indigenous heritage, and people from culturally diverse backgrounds

📌 Social Navigator (Edmonton)
🏢 enCompass Community Safety Agency
📍 Edmonton