Serve Medicine Hat residents and businesses on-site as a Customer Service Representative using accurate payments and clear communication. This temporary, casual position lasts up to 12 months.
The City of Medicine Hat seeks a customer service professional for front-counter financial support. You will handle utility, tax, and accounts receivable inquiries while processing transactions, maintaining records, and balancing receipts. Solid numerical accuracy and respectful communication are central to this work.
Key Responsibilities: Explain account balances, rates, billing procedures, and payment options
Process payments, transactions, receipts, and bank deposits accurately
Update customer and property accounts with related documentation
Resolve routine issues and refer complex matters appropriately




Process tax certificates, municipal products, and service requests
Requirements: One-year Office Technology certificate from a recognized institution
Three years’ public-facing experience in sensitive situations
One year in computerized billing or accounting environments
Minimum 8,000 accurate numeric keystrokes per hour
Microsoft Office proficiency and strong communication skills
Apply municipal customer service, financial transaction, and numerical data skills supporting Medicine Hat’s public-facing account services.

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📌 Municipal Customer Service Representative (Alberta)
🏢 Avenue.io
📍 Alberta