Reimbursement support and case coordination define this full-time Caseworker position with Cencora, supporting coverage-related requests and patient services workflows.This Caseworker profile supports timely, accurate handling of reimbursement processes across customer operations and patient support. The work includes advantages documentation, case updates, follow-up communications, and routine issue resolution. Cencora also expects accurate records, stakeholder coordination, and attention to recurring reimbursement trends.Key Responsibilities:Assist reimbursement processes across customer operations and patient support workflowsCoordinate benefits documentation, case updates, and follow-up activitiesResolve routine reimbursement issues and documentation gapsMaintain case records, reimbursement documentation,



and system updatesMonitor reimbursement trends, recurring issues, and escalation indicatorsRequirements:High School Diploma, GED, or equivalent experience requiredTwo or more years in reimbursement support or related fieldsExperience in patient services or healthcare support servicesExperience in case coordination, claims support, or customer operationsRelevant reimbursement, patient access, or process improvement certification preferredSupport Cencora reimbursement services through accurate case coordination, stakeholder communication, documentation, and routine issue resolution.

📌 Reimbursement Support Caseworker (Ottawa)
🏢 Value Apothecaries
📍 Ottawa